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A clearer request. More useful replies.

Find tech repairs and business-support services

Some jobs need a local visit; others, such as a logo brief or administrative task, may be handled remotely. Tell Ask Who Can the outcome you need, your deadline and whether the work must happen at your premises. Businesses explain their scope and working arrangements before you choose whom to contact.

What to include in your request

  • For a repair, include the device make, model, symptoms and any visible error message. Explain whether you can take it to a repairer or need an on-site visit.
  • For a design or business-support task, describe the deliverable, preferred file formats, deadline and any existing materials. Make clear whether you want a one-off task or ongoing support.
  • Do not include passwords, access codes, customer records or confidential files in the request. Agree what information is necessary and how to share it securely with the chosen business.

Ways to ask

Choose an example to start an editable request. Nothing is sent to businesses until you complete and submit the request.

Before you agree to the work

Ask about diagnostic fees, revisions, turnaround, ownership of delivered files and ongoing costs. For work involving accounts or sensitive information, check the business’s relevant experience and professional credentials and agree access limits. Ask Who Can does not independently verify specialist qualifications or provide professional advice.

Businesses must offer the service and cover your location. Availability varies; a reply or booking is not guaranteed. Check the business and agree the scope, total price and timing directly.

Useful questions

Can I request a service that is delivered remotely?

Yes, where the service is allowed and the business offers remote work. State this in the request and explain what needs to be delivered. A local postcode may still be useful if any part of the work needs a visit.

Can someone help me diagnose a problem first?

You can ask for an assessment rather than specify a repair. Describe the symptoms and ask what the diagnostic service costs, whether it includes a written finding and what happens before further work is authorised.

All requests remain subject to our service and safety rules. Services delivered directly to under-18s are not supported.

Ready to explain what you need?

Explore all service guides · Making a request in Kent

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