A clearer request. More useful replies.
Find moving, collection and delivery help
Moving a sofa across town and moving a household involve different vehicles, time and handling. Describe the items, both areas and the help you need at each end. A clear request lets businesses explain whether they can handle the load, the access and your preferred collection window.
What to include in your request
- List the main items with approximate dimensions and quantities. Mention fragile, heavy or awkward items and whether they can be dismantled before collection.
- Give collection and delivery towns or postcodes. Explain stairs, lifts, parking restrictions and walking distance from the vehicle; arrange exact addresses privately when needed.
- Say whether you need loading and unloading help, packing materials or assembly. Include any fixed collection time and whether someone will be present at both locations.
Ways to ask
Choose an example to start an editable request. Nothing is sent to businesses until you complete and submit the request.
Before you agree to the work
Confirm vehicle capacity, the number of people included, responsibility for packing, and any mileage, waiting or extra-stop charges. Ask about cover for the items being moved and how damage concerns would be handled. Agree the collection and delivery arrangements directly; a marketplace reply alone is not a booking.
Businesses must offer the service and cover your location. Availability varies; a reply or booking is not guaranteed. Check the business and agree the scope, total price and timing directly.
Useful questions
Can I request collection of one item bought elsewhere?
Yes. Describe the item and the collection and delivery areas, then agree access and timing with the seller separately. Do not share the seller’s private contact details in your initial request.
Can I ask for disposal rather than delivery?
Say explicitly if an item needs disposal, not transport to another address. That is a different service with its own requirements; do not assume a delivery business can take waste. Service restrictions still apply.
All requests remain subject to our service and safety rules. Services delivered directly to under-18s are not supported.